Spotlight: Nicole King-Smith, Ph.D., CHT, CGSP

Dr. Nicole King-Smith is a FutureMaker who is constantly involved in our SWFL community and wears many hats as a passionate servant leader. Through her commitments, she currently serves on the Future Makers Equity Action team and Co-Chairs the Hospitality team. Dr. Nicole King-Smith currently trains hospitality professionals and organizations on how to achieve their desired customer service results as the Tourism Education Director for Lee County Visitor Convention Bureau. Dr. Nicole King-Smith is also the CEO and founder of NK Enterprise Consulting, LLC in which trains professionals and consults organizations on how to achieve their desired results and overcome generational differences in their workplace culture. As an expert in her field, education is one of the many driving forces of Dr. King-Smith’s success; she is the first to successfully develop Keiser University’s Associates of Arts hospitality curriculum expanding it to four campuses throughout the state of Florida within three years. She is an Elaine McLaughlin E-Award winner in the category of Business/Other services. She makes waves with her dynamic speaking ability at numerus conferences including Florida Festivals and Events Association (FFEA), World Waterpark Association (WWA), SWFL Attractions and Black Women Business Owners and Entrepreneurs (BWBOEE). She has served on the advisory board for Women of Color Golf, Board Member for SWFL Restaurant & Lodging Association, SWFL Attractions Association, and Education Co-Chair for SWFL Diversity Council. She has facilitated career workshops in partnership with the NFL Alumni in support of their theme, “Life after Football” and participated with Soledad O’Brien and Brad Raymond Starfish Foundation in support of their PowHerful Summits as a speaker and moderator.

Dr. King-Smith earned her bachelor’s in business administration from Florida A & M University, MBA in Hospitality and Tourism Management from Strayer University, and her Ph.D. in Organizational Management from Capella University.